There.com is a social virtual world where people go to spend time with friends, meet new ones and have fun in a beautiful 3D environment. There was created to take online communication to a new level, allowing people to incorporate emotion, body language, and even voice into real-time communication with one another – just like in real life. People from all over the world have joined There and grown it into a diverse community with something exciting to offer almost anyone.

There.com is a virtual world environment for ADULTS ONLY. You must be 18+ to play.

THERE MEMBERSHIP OPTIONS

Unlimited FREE Silent Trial – Zero Cost
Unlimited Basic Trial – One-Time Fee of $0.50 USD (PayPal Only)
Premium Membership – $10.00 USD Per Month (PayPal & Stripe credit/debit)

ACCOUNT REGISTRATION & EMAIL VERIFICATION

If you would like to explore, play and make new friends in the virtual world you can head over to www.There.com to create an Avatar, username and password. You will receive a Welcome to There email that includes an email verification link. The next step is to verify your email account. If there is heavy traffic in the game, the autogenerated email may lag and take some time to get to your inbox. Please be patient with our old system and our small team, we are unexpectedly going viral on YouTube. Check your spam folder or add the email noreply@prod.there.com to your contact list for added measure. If you still don’t receive the email verification, then please contact our Staff at Feedback@thereinc.com for assistance.

GAME DOWNLOAD

Once you have successfully created your new Avatar and verified your email, you can download There to your PC computer and launch the virtual world game from the There icon on your desktop to log in and play. Please note, you cannot play There on an iPad or mobile device. There is not available on any game streaming service. We do have an Alpha Mac Test Client if you want to help us test a Mac version of There. You can also use There IM to chat with your There buddies on a messenger style platform. You can easily stay in touch with your There friends with There IM when you are not logged into the 3D world on your desktop.

CREATE YOUR AVATAR

When you get to the Avatar creation page to register for a FREE Silent Trial Account at www.There.com, you have the option to create a male or female Avatar. Click on the button of the one you prefer.

You cannot change your username or your gender so choose carefully. If you already made an Avatar and want a new name or a different gender, you can make a new Avatar at any time.

The There.com virtual world has had a long history online. There are three eras of Thereians.

1. First Time New Players– Welcome everyone from Globatron’s viral video on YouTube!
2. Legacy Members – A group of old players who have not logged into There since 2010 or before.
3. Current Members – Members created any time between 2012 and now as well as Legacy members that have returned home to There.

TROUBLESHOOTING CREATING A NEW ACCOUNT

If you are trying to make a new Avatar and seem to run into trouble creating your account, make sure that the username you are attempting to register with does not already belong to a current or legacy member who has enjoyed playing in There and making friends since any time between 2003 and now. Members have created millions of already existing usernames over the past two decades. New Members need to pick a unique username that has never been used in the virtual world before. You will only be able to assign one email address per Avatar. You cannot create two Avatars with the same registered email account. If you run into issues trying to create a new account, please email our team at Feedback@thereinc.com for assistance.

TUTORIAL WALKTHROUGH & NEW MEMBER LANDING ISLAND

When you create a new member account in the virtual world, your Avatar will spawn on the Welcome Walkway. The WW is a special new member tutorial area where you figure out how to move your Avatar, learn to emote and communicate by text chat with new member helpers called Phoenix Stars. After you’ve got the basics down, board the There airship at the end of the walkway to travel over to the new member arrival area called Fisher Island.

Thereians like to meet up with new and returning members on the small new member welcome island. There is a racetrack around the outside of Fisher Island that you can play on and learn how to drive a variety of vehicles in the game. Look for a Try It hut that advertises a buggy, TUV and hoverbike. You can borrow a vehicle for 5 minutes and drive around on the racetrack for fun.

Please be aware that you will not be able to drive a vehicle in the middle of the new member island where most people are standing and hanging out. The people area is a no vehicle area so that our new members do not get run over.

UPGRADING YOUR ACCOUNT

All new members enter the virtual world as FREE Silent Trial Accounts. Every time you launch the game from your desktop the login page will ask you if you want to do an AGE CHECK or if you want to Join Now to UPGRADE to Premium Account with all of the bells and whistles. You can completely ignore the opportunity to upgrade and continue to log in as a FREE Silent Trial Account. Just enter your username and password and click on the blue “YES, LOG IN” button to enter the virtual world game at no cost to you for absolutely FREE.

EXPLANATION OF THE THREE TYPES OF ACCOUNTS

When you are logged into the virtual world you will be able to physically see all three membership types.

1. FREE Silent Trial – Zero Cost
2. Basic Trial – One-Time Fee of $0.50 USD (PayPal Only)
3. Premium Membership – $10.00 USD Per Month (PayPal or Stripe for Debit/Credit Cards)

As a FREE Silent Trial Account, you will not be able to communicate with other players unless you upgrade your membership. We offer a Basic Trial Account for a one-time fee of $0.50 USD that can only be purchased with a PayPal account. Basic Trial Accounts can text chat with everyone in the game. However, Basic Trial Accounts will not be able to speak using the Voice option or hear other members talking. If you want to text chat with everyone, speak with your own voice using a headset and hear other members talking around you, purchase the $10 USD monthly subscription Premium Membership. You can purchase the 30-day Premium Membership with PayPal or Stripe. Stripe is a payment processing system that allows you to pay for a monthly subscription to There with a debit or credit card.

To upgrade your account, go to Profile click on your username>Member Info to upgrade your membership to Premium. Scroll down to the bottom and click on the Ready to end your trial and upgrade to a full member? link to access Stripe or PayPal to purchase the $10.00 USD monthly fee for a Premium Membership.

There is no time limit on our FREE accounts. The Silent Trial Accounts are FREE 24/7 365 days a year. The FREE Silent Trial Avatar’s nametag will display as something like Guest_1234567 until you upgrade your account to Premium Membership.

Free Silent Trial Account

FREE SILENT TRIAL ACCOUNT PERKS
-ZERO cost to player
-Unlimited trial time
-Can text chat with There Staff
-Can text chat with Phoenix Stars
-Access to World Chat to speak with Staff & Stars
-Can buy Therebucks (Tbux or T$) virtual currency
-Can buy Auction items like custom hair, clothes, vehicles, etc.
-Bookmark your favorite places
-Summon friends on your buddy list
-Explorer Pack use the compass & explore the Map
-Listen to sound systems with Music Pack
-Can customize Avatar face & body
-Can drive all types of vehicles

FREE SILENT TRIAL LIMITATIONS
-Cannot text chat with Basic Members
-Cannot text chat with Premium Members
-Other Silent Trials, Basic and Premium cannot see Silent Trial text chat bubbles
-Cannot hear Premium members speaking with the Voice feature
-Cannot give or receive virtual goods with anyone
-Cannot give or receive Therebucks our virtual currency
-Cannot use Skill Ladder to earn system awards
-Cannot participate in Voice required events
-Cannot Start Instant Messages with other members

If you are a FREE SILENT TRIAL ACCOUNT and want to find someone to communicate and text chat with, look for a Phoenix Star new member helper or There Staff. Phoenix Stars have a shiny star in front of their nametag. You can easily find There Staff by the There logo icon in the Staff member’s nametag. If you are a FREE Silent Trial Account you will have a “no” symbol in front of your generic guest username.

Watch this helpful member created YouTube video that teaches new members about FREE Silent Trial Accounts in the virtual world There.

Basic Trial Account

There is no time limit on our Basic Trial Account. Upgrade to Basic with a one-time fee of $0.50 USD available only through PayPal. It is essentially an age-check so we can make sure you are an adult so you can text chat with everyone in the game. You’ll need to create your own PayPal account to be able to upgrade to a Basic Trial Account in There. When you upgrade from Silent to Basic your nametag display will change from Guest_1234567 to your actual username. The $0.50 cost of a Basic Trial Account is credited to your Avatar in Therebucks (Tbux or $T ) virtual currency that you can spend on hair, clothes, props and vehicles.

BASIC TRIAL ACCOUNT PERKS
-Affordable one-time fee of $0.50
-Unlimited trial time
-Can text chat with everyone except FREE Silent Trial Accounts
-Access to World Chat
-Bookmark your favorite places
-Summon friends on your buddy list
-Explorer Pack use the compass & explore the Map
-The Basic Trial can physically see everyone else’s Avatars
-Everyone else can physically see the Basic Trial’s Avatar
-Listen to sound systems with Music Pack
-Can customize Avatar face & body
-Can buy Therebucks (Tbux or T$) virtual currency
-Can buy Auction items like custom hair, clothes, vehicles, etc.
-Can customize Avatar face & body
-Can drive all types of vehicles

BASIC TRIAL LIMITATIONS
-Cannot text chat with Silent Trials
-Cannot hear Premium Members talking with the Voice feature
-Cannot give or receive virtual goods
-Cannot give or receive Therebucks (Tbux or T$) virtual currency
-Cannot use Skill Ladder to earn system awards
-Cannot participate in Voice required events
-Cannot participate in Voice required events

Premium Membership Account

Premium Membership is a $10.00 USD monthly subscription that includes the Voice option that allows you to speak and hear other Premium members. Purchase a 30-day reoccurring Premium Membership through PayPal or Stripe (debit/credit cards). CANCEL ANY TIME. You do not have to create a Stripe account to be able to upgrade your There account. You do have to have a registered PayPal account if you want to upgrade your There account using the PayPal option. Cancel your Stripe monthly payment through your There Avatar Profile. Go to Profile>My Info>Manage Subscription. Cancel your PayPal monthly payment by logging into your PayPal account and going to recurring subscriptions, locating your payment to There.com (Makena Technologies) and clicking cancel.

PREMIUM MEMBERSHIP PERKS
-Use the Voice feature to speak & hear other Premiums
-Can text chat with everyone except FREE Silent Trial Accounts
-Access to World Chat
-Bookmark your favorite places
-Summon friends on your buddy list
-IM friends on your buddy list
-Explorer Pack use the compass & explore the Map
-A Premium Membership can physically see everyone else’s Avatars
-Everyone else can physically see the Premium Member’s Avatar
-Listen to sound systems with Music Pack
-Can customize Avatar face & body
-Can buy Therebucks (Tbux or T$) virtual currency
-Can buy Auction items like custom hair, clothes, vehicles, etc.
-Can customize Avatar face & body
-Can drive all types of vehicles
-Advance FUN Pass level
-Earn skill ladder points for 16 skills
-Buy & Rent Real Estate to build your dream home

HOW TO FIND A NEW MEMBER HELPER

Phoenix Stars are a friendly group of Thereians dedicated to helping new and returning members navigate our beautiful 3D world. They volunteer their time for free to help new members learn how to use the toolbar, teleport to new locations, attend fun events and help introduce you to new friends.

Members of the Phoenix Stars are located in the United States and all around the world, so no matter what time zone you are in, there is always someone available to chat with and ask questions. Some of our Phoenix Stars speak Spanish.

The first place to look for a Phoenix Star is in World Chat. In World Chat you can communicate via Instant Messaging with other members. When you are a new member, you are automatically logged into World Chat the first ten times you log into There. If you have a question or need help, post a message in World Chat and one of the Phoenix Stars will respond.

To enter World Chat, go to the bottom of your toolbar and click on People > Show World Chat. If you cannot locate a Phoenix Star in World Chat, you can click on the Phoenix Stars group and click on Members. The member list will show you who in the group is online and available to help. Click on the IM icon to start an IM window with a Phoenix Star or click on the mail icon to send them a ThereMail.

You can also stop by the Phoenix Stars Outreach ClubHouse on Fisher Island. There is generally one or two Phoenix Stars walking around Fisher greeting new members who are teleporting over from the Welcome Walkway tutorial area.

Visit a Spa to customize your Avatar’s face and body. You can change your Avatar’s head shape, facial features, body tone and skin color.

Needing some new clothes to express your individuality? Check out the Try-It Huts on Fisher Island. There are several mannequins on display wearing the latest designer fashions in There. You can click on the mannequins different clothing components and try them on. You can shop for men’s and women’s clothing in the Auctions or Shop Central. You can purchase Therebucks and buy virtual items while you are a Silent or Basic Trial Member. You do not have to be a Premium account to purchase virtual goods like clothing, props, vehicles, paint guns or paintball refills.

When you are ready to explore all of the islands in There, you can teleport or drive a vehicle or walk/run away from the new member landing area you arrived at to find a new location.

Find out more information about the virtual world There with our Frequently Asked Questions.

How do I communicate?

Text Bubble Chats
Instant Messages
Emotes
Voice

Where do I go to get help?

Knowledge Base Articles
Phoenix Star – New Member Helper
Member to Member Help Group
Contact There Staff

How do I move around?

On Foot
Teleport and Summons
There Maps
Searches and Links
Looking Around

How do I interact with objects?

Action Tags
My Things Menu
Documents and Signs
Vehicles
Dropping Items In Zones

Chat and Activity Flags

Where do I buy Therebucks to spend on virtual goods from the Auctions and Shop Central?

Therebucks (Tbux or T$) our virtual currency can be purchased through PayPal or Stripe. The purchase begins by clicking on the Buy Therebucks link in the 3D world or through ThereCentral 2D web pages in an external browser. Please DO NOT send us random payments by going directly to PayPal…we won’t know what to do with the money! Free Pizza for Staff lunch?!

How can I earn Therebucks?

You can earn Therebucks by being a Developer and selling your virtual goods in the Auctions to other members. You can also earn Therebucks by becoming a Neighborhood Owner.

Can other people give me stuff?

Yes, if you are a Premium Member account you can give, trade and receive virtual goods from other members. If you are a FREE Silent Trial Account or a Basic Trial Account, you will not be able to receive or give gifts to others. You can buy Tbux and virtual goods with Free and Basic accounts.

Why do people keep lending me stuff?

People in There are really friendly and want to help you, even if they can’t talk to FREE Silent Trial Accounts. Other members will loan you fun virtual items to play with. You can accept the items and find them in your inventory by going to My Things on your menu bar.

How can I buy land and decorate my dream home and garden?

FREE Silent Trial and Basic Trial Accounts are not able to purchase or rent Real Estate in There. You must be a Premium member to have a Real Estate Zone in There that you can decorate. If you’d like to build your dream home and garden in There, upgrade to a Premium Membership Account to be able to purchase a Real Estate Zone and shop for home and garden items in the Auctions. Read our helpful article on Making There Your Home. There are several types of Real Estate Zones you can own in the virtual world. Find one that works best for your budget.

Where do I go to read and send Theremail?

To create a Theremail to send to someone go to their Profile. You’ll see a small envelope mail icon on the top left side. Click the email icon. This will open up a Theremail window for you to compose your letter. Check the Send Me a Copy box in order to get a copy of your Theremail sent to your registered Avatar email account. When a person receives a Theremail it is forwarded to their regular email. In order to reply to the Theremail, the receiver must log into the 3D world to compose a Theremail and send it back to you. You cannot hit the reply button on a Theremail you receive to your regular email. The reply won’t make it to the person you are trying to send it to. You must compose a Theremail by logging into your Avatar account.

How can I get an age check so that I can communicate with others?

Every time you log in, we will prompt you to pursue an age check. You will need to successfully charge $0.50 USD to your There account through PayPal to perform an age check. If the PayPal payment processing services believe you are 18 then we do too. The purchase of a Basic Trial Account is not really a fee per say as we credit you $0.50 USD in Therebucks back to your account.

What kind of trial accounts or membership types are available in There?

Premium Membership – $10.00 USD per month
Basic Trial Account – One-time fee of $0.50 USD
Silent Trial Account – FREE 24/7

Silent Trials Accounts are limited in their communications. Free members are only able to text-chat with Phoenix Stars (New Member Helpers) or Staff members. If you’d like to be able to text-chat with other members in There, you can upgrade to a Basic Trial Account with an age-check by charging a one-time $0.50 fee to your PayPal. Trial accounts include the Explorer Pack and ability to listen to music in-world. Trial members are limited in their economic activities and cannot buy or rent Real Estate. Trial accounts cannot give or receive gifts from other members. Read the low-cost membership trials help article for more information about account limitations.

Premium Membership Accounts are the best way to enjoy playing in the virtual world There. This affordable monthly membership breaks down to only $0.33 USD per day. The plan includes Voice that allows your avatar to speak out loud and the ability to hear others in real time. For only $10 USD a month you can customize your 3D Avatar, text chat, advance your skill ladder, attend and host events, voice chat with friends, bookmark your favorite places, design virtual goods, shop and list items for sale, join up to 100 clubs, own Real Estate and much more with a Premium Membership Account in There. Premium accounts are available through PayPal and Stripe. Your PayPal account will need to have a validated mailing address and be linked to a reliable backup funding source (generally, a credit card) before you will be able to initiate your Premium Membership monthly subscription in There. Upgrade to a Premium Membership Account to get all of the bells and whistles There has to offer.

I don’t have a PayPal account. How do I pay for a monthly Premium Membership?

You can use Stripe as an alternate money processing payment system to purchase a Premium membership. Stripe is a card processor that accepts a variety of credit and debit cards from around the world. If your card is supported, you may use Stripe to purchase Therebucks or to upgrade to a Premium Membership. Please note, gift subscriptions, Basic Trial Accounts and Real Money Developer Sales are only available for purchase if you have a PayPal account.

How do I change my nametag color? 

For a 36,000T fee you can change your nametag color to one of the sixteen available team colors. Go to your Profile. Click on Member Info> User Preferences>Change My Nametag Color. Please note, the ability to change nametag colors is blacked out two weeks before and two weeks after a winter or summer There Games event. If you cannot change your nametag color then we are currently in a blackout period. Join your new nametag color team to get invited to seasonal There Games events. There is no limitation to the number of times you can change your nametag color.

How do I find people in There? 

There is a great big virtual world with several Islands and lots of wide-open virtual space. People teleport and travel by vehicle to explore the Virtual World and discover thriving Island communities. It’s good to know when and where to find friends in There when you’re  looking socialize online. The best way to locate other members in There is by signing up for daily scheduled Events and exploring Neighborhood hangouts.

What do you mean by “old” There? 

There’s virtual world population soared in the 2000’s. In March of 2010 There closed. The 3D social platform was rebooted in 2012 under a different business model offering monthly Premium Membership Accounts. The game transitioned from a 13+ virtual world that allowed minors to participate to an all-adult 18+ game with no children allowed. When members or Staff refer to “old” There they are talking about the game prior to 2010. Our current virtual world is considered “new” There.

How do I cancel my Premium Account subscription if I make monthly payments through Stripe?

Payments made through Stripe can be canceled through your There profile. View your profile, click on Member Info>Manage Avatar Subscription>Cancel your monthly subscription. You can restart your Premium Account Membership at any time.

How do I cancel my Premium Account subscription through PayPal?

Visit PayPal to cancel your monthly subscription. It will appear on your account as a Subscription/Recurring Payment with the name Monthly Subscription for There.com Avatar (Your Avatar’s Name). After cancelling, you will be able to continue to log with all of the Premium Membership perks until the end of your pre-paid period. There are no refunds for monthly subscription payments. You can restart your Premium membership at any time.

What happens when I cancel my monthly subscription?

When you cancel your monthly Premium Account through your There profile with Stripe or you log into your PayPal account directly to cancel reoccurring monthly payments, funds will automatically stop being collected from your account. Your Avatar will retain full Premium perks until the prepaid portion of your monthly subscription expires. When your Premium Account ends, your Avatar will revert to a Basic Trial Account with limited text chat communication with all other members. You will still be able to use text chat to communicate, but you will no longer be able to use Voice to talk to or hear your friends. You can upgrade your membership at any time to get your Voice and premium perks back.

Can you tell me exactly when my privileges will revert after I cancel my monthly subscription?

Not really. The monthly subscriptions are managed by our payment processors PayPal and Stripe. The There system takes action to remove your privileges as soon as an email communication is received from the payment processor that your monthly subscription has ended.

How do I delete my account? I don’t want to play anymore.

If you would like to take a break from your Avatar for a while there’s no pressure to log in. Other people will not be able to discover your username or profile as long as you don’t belong to any clubs. A member would have to know your username already to do a search for you on the People page. You do have the ability to make your profile private. If you have upgraded to a Premium account with monthly fees you can cancel at any time so you are not getting charged if you choose to take a break.

If you take a break, you can always come back to There.com at a later time whenever you feel like it. You also have the option to delete your account, and we can help you with that request.

Email our Staff at Feedback@thereinc.com to confirm that you would like us to delete your Avatar entirely. This request means your Avatar will go poof…never to be heard from or seen again. If you would like to move forward with destroying your Avatar, we need for you to please provide the following information in an email for an account deletion request. 

1. Avatar username and a link to your Profile.
2. Your request has to be from the Avatar’s registered email address.
3. You must inform our Staff if you have a Premium account first prior to the deletion.
4. If you are Premium we need to know if your monthly subscription is through Stripe or PayPal.

Please be aware that our Staff processes deletion requests only one day out of the month. You will need to wait till the end of the first week of the month for your deletion request to be processed. Once your deletion request is processed your Avatar username may show up in the People search page for a couple of days, but then it will disappear entirely.

Read the full list of There Frequently Asked Questions.

THERE.COM SOCIAL MEDIA

Official There.com Blog

There Virtual World Facebook Business Page

MEMBER FAN SITES

Connect outside of There.com with other members through fan sites. The groups/channels listed below are run by our members and not directly associated with official There company channels.

Thereian Community Facebook Group

There.com Technical Help & Support by Members Facebook Group

There Community Discord

ThereCommunity.net Member Forums