Scheduled Maintenance: Monday, October 12th – Client & Server Updates
The Virtual World There.com will be temporarily closed for scheduled maintenance on Monday, October 12, 2026, while our team rolls out a new client and server release. This update includes improvements to the Quest system, a fix for certain types of ThereQuakes, and an important Paintball bug fix.
Scheduled Maintenance Window:
- Date: Monday, October 12, 2026
- Pacific Time: 12:00 PM – 2:00 PM (PDT)
- Eastern Time: 3:00 PM – 5:00 PM (EDT)
During this maintenance window, members will be unable to access the Virtual World.
What’s Included in This Update?
Quest Improvements – New Test Mode
We’re introducing a new Test Mode for Quest authors! This feature allows creators to run through and test their Quests without being interrupted by an endless stream of pop-up messages. This improvement will make testing Quests a smoother and more enjoyable experience for our creative community.
Server Improvements – Reducing ThereQuake Disruptions
Our team is implementing a server-side fix designed to lessen the impact of certain types of ThereQuakes. While this update won’t eliminate every ThereQuake, it should help reduce disruptions caused by a particular type of server issue and improve the overall experience for members.
Paintball Fix – Protecting Infinite-Capacity Paintguns
We’ve addressed a bug affecting certain rare infinite-capacity paintguns during Free Paintball Thursday sessions. Previously, crossing a sector boundary while using one of these paintguns could occasionally cause the gun to become “damaged.”
This release includes improvements to the Free Paintball system to prevent this issue from occurring, allowing members to enjoy their paintball adventures without worrying about this particular bug.
Important Reminders After Maintenance
Following a client and server release, it can take up to 12 hours for all decorations and other in-world items to fully reload. If you log in after maintenance and notice that decorations in your Neighborhood, PAZ, ThereHouse, or favorite hangout appear to be missing, please don’t panic! Your items may simply need more time to reappear as the world finishes loading.
Occasionally, a ThereQuake following a server or client release may also cause decorations or other items to shift out of position in your saved layout. If you notice that items are no longer where you originally placed them, you can try clearing your current layout and redeploying your saved layout. This should restore your items to their previously saved positions.
We encourage members to allow sufficient time for the world to finish reloading before reporting missing decorations. Thank you for your patience as everything settles back into place!
Reporting Issues After Maintenance
Our team continues to work on improving the There experience, and we appreciate the community’s patience and feedback as we roll out new features and fixes.
As with any client or server update, unexpected bugs or technical issues may occur. If you encounter a problem after maintenance, please report it to feedback@thereinc.com.
When submitting a report, please include:
- Your There username.
- A detailed description of the issue.
- The exact steps you took leading up to the problem so we can attempt to reproduce it.
- Screenshots of the issue, if possible.
- Your There.log file, when applicable.
If you experience missing decorations immediately after maintenance, please allow up to 12 hours for items to reload before submitting a report.
Thank you for your patience and understanding while we work behind the scenes to keep There running smoothly. We look forward to welcoming everyone back into the Virtual World once maintenance is complete!
Account Security Notice: Welcome to Our Growing Community!
Recent Login Patterns and Account Security in There
There.com is thrilled to be welcoming so many new faces to our virtual world alongside our beloved returning members! This exciting growth has created a couple of situations we’d like to share with you.
New Members: If you see “This is a Legacy Avatar, you will need to use the matching Legacy password” during sign-up, it means you’ve found a username that belongs to one of our original community members! Don’t worry – simply choose another fantastic username and continue your adventure! ”’yay
Legacy Members: Those failed login notifications you’re receiving? Just new friends who fell in love with your awesome username! They’re not trying to break in – they’re just new to our unique virtual world and getting a bit confused in their excitement to join us! ‘hug
If you receive multiple login notices, we’d appreciate you forwarding them to There Staff at Feedback@thereinc.com so we can help guide our newest community members.
For the BEST protection of your virtual There.com Avatar:
-Update your password to something delightfully complex
-Set up a helpful security question at Profile>User Info
-Locate Password Management Tools
Good news, everyone! We’re happy to report that not a single There.com account has been compromised during this awesome wave of new and returning members. Despite some rumors making the rounds, we want to reassure you — our virtual world is safe and sound. No hacking here, just lots of fun and familiar faces!
Thank you for being part of this amazing chapter in There.com history! We couldn’t be more excited about our growing family!
Globatron & friends at a karaoke event in the virtual world There.com.
There Visitor’s Guide | FAQs | New Member Info | Returning Member Info
The Circus Is in Town for One Day Only!
Step right up! The virtual world of There.com is rolling out the big top for an unforgettable event you won’t want to miss. Mark your calendars because the Circus of the Stars is taking over for one day only: Sunday, January 19th!
Get ready to experience the magic and wonder of the greatest show on Earth—all from the comfort of your own home. Starting at 11 am Pacific/2 pm Eastern, you’ll be treated to three fun-filled hours of excitement, amusement rides, and dazzling attractions alongside friends from around the globe.
What’s in Store?
This isn’t your ordinary day at the circus. From thrilling amusement rides to interactive games and a vibrant community of Avatars, this event is designed to bring the spirit of the circus to life like never before in a virtual world. We’ve pulled out all the stops to make this an event you won’t want to miss!
Amusement Rides: Soar high and spin fast on rides that will have your avatar’s head spinning with joy.
Interactive Attractions: Step into the spotlight and enjoy competitive games like Skee Ball, Avie Cannon, Bozo’s Ball of Fire, Avie Toss and Tightrope Walking.
Win Prizes: Participate in scored games and win tickets you can redeem for prizes at the end of the event. You could win a poster, Clucky plushy, balloons and more. Enjoy limited-edition prizes that are only available at the event.
Group Fun: Connect with friends new and old as you explore everything the Circus of the Stars has to offer. Whether you’re teaming up for games, cheering each other on at attractions, or simply sharing laughs around the petting zoo, the event creates opportunities to make memories together.
How to Join
Getting in on the fun is easy. Download the virtual world and create your Avatar. Log into There.com on January 19th and teleport over to Tropical Adventures Theme Park. If you’re new to There.com, now’s the perfect time to join—signing up is simple, and the Circus of the Stars is the ideal introduction to the virtual Thereian community. Look for Phoenix Star members that have a star in their nametag. They are new member helpers can chat with Free Silent Trial accounts. If you want to use Voice and have all of the bells and whistles so you can communicate with everyone, upgrade your Avatar to a Premium account.
Dress for the Occasion
No circus is complete without clowns, and this one is no exception! Dust off your brightest, wackiest clown costume or pick one up from Auctions and head over to Tropical Adventures Theme Park, the center of all the festivities. Whether you go for classic clown chic or a unique twist, your outfit will add to the cheerful chaos of the event.
At the entrance of Tropical Adventures you’ll find a map of rides and attractions. Read the information and head on into the park. Look for the Phoenix Star big top tent off in the distance. Make your way towards the tent to the hub of the circus. Here you’ll find an ice cream stand, soda machines, pinball, arcade games a petting zoo and more. Look for signs about the event and locate teleport links to the attractions.
Don’t Miss Out
The circus is in town for one day only, and you won’t want to miss the chance to be part of this unforgettable event. Gather your friends, practice your clown tricks, and get ready for a day of laughter and friendly competition.
See you under the big top on January 19th!
Holiday Highlight – Northern Lights Community
The Northern Lights Community is kicking off our brand-new Holiday Highlight series this week in the virtual world There.com. This unique neighborhood is made up of ThereHouses and yard PAZes. It’s located atop the Northern Bluff and Tapu Knoll areas of Northern Motu Motu. The townspeople take great pride in the 80-meter landmark bridge constructed and maintained by community members. The Northern Lights Pass connects the separate residential areas high up on the bluffs.
At the center of town is the picture-perfect Northern Lights Christmas Gazebo. Nestled on a snowbank and surrounded by flocked Christmas trees, the gazebo captures the essence of holiday joy and is the shining star of the neighborhood.
There are several inviting game tables set up for members to play cards and socialize with friends. Every Friday evening, the community hosts Comet’s Spades events. All levels of spades players are welcome to join in the fun. Explore the Activities page and sign up for their weekly spades events. It’s a fantastic opportunity to meet new people and connect with fellow card players.
Wander through the snow-kissed streets of the Northern Lights Community and enjoy the individuality and creativity of each beautifully curated holiday home. Neighbors have decorated their front yards with giant candy canes, blinking lights, jolly snowmen and festive carolers. Here are a few of their outdoor decorations that you can shop to build and create your own holiday magic.
From classic Christmas trees adorned with twinkling lights to cozy stockings hung with care, every home tells a unique story of holiday joy. Celebrate Hanukkah at homes adorned with menorahs casting a warm glow. Individuality and long held holiday traditions are encouraged for the winter season in the Northern Lights Community.
With homes open year-round, you can make the Northern Lights Community your virtual haven. There are a couple of private ThereHouses still available for rent in the area. Currently there are around 27 occupied ThereHouses in the community. If you are interested in joining the members of Northern Lights and decorating your own home, there are several festive walls, hearths and windows our Designers have created special for ThereHouses during the holidays. Search the home improvement section of the Auctions to furnish your new living room, kitchen or bedroom.
Immerse yourself in the joy of the season, participate in exciting events, and relish the warmth of this welcoming community. They are a fun and festive group with a sense of freedom and creative spirit. Their members get along well and enjoy each other’s company. The door is always open for new community members to join. Don’t miss out on the holiday spirit and let the Northern Lights Community illuminate your virtual world with joy and festive delights!
Holiday Highlight Links
Visit the Northern Lights Community in There.com.
Sign up for the Northern Lights residential club.
Join the Events Club for Northern Lights.
Join the Northern Lights Community Facebook group.
Read the ThereHouse set-up manual.
Virtual Camping Caravan Explores There
Feeling restless stuck at home? Join the virtual camping caravan in There.com and island hop around the 3-D environment with fellow campers over the next three weeks. Have fun exploring the terrain, meeting new campers and enjoying caravan themed events. The community will gather and depart to the first campsite on March 24th. Travel with the caravan each week in the Virtual World of There until April 14th.
The Thereian Community has several online gatherings planned during the virtual camping trip. Sign up for horse races, dog races, dice games, board games, campfire stories, quests and more. Social gatherings are held all throughout the day during the caravan event.
Each Tuesday the community will join the caravan and travel to a new campsite. Claim your site and pitch a tent or drop your trailer in a PortaZone (PAZ). Build a fire, decorate your campsite and invite your friends over for a fireside chat and some virtual s’mores.
Don’t miss the community gathering and caravan departure to the first campsite scheduled for Tuesday, March 24th at 7:00 PM PDT and 10:00 PM EST. If you are late in joining the caravan and want to catch up to the group, join the Events Invite Club IM and ask the Event Host for a summons to meet up with fellow travelers.
We want to see your camping photos! Share your pics to our Facebook page.
